Testimonials

What our customers have to say

Griffin Air 5 out of 5 based on 5 ratings. 5 user reviews.
Griffin Air
I placed a service call with Griffin Air Conditioning, to which they came out the same day. After inspecting the unit, they explained in detail and in a way which I could understand what the fault was. A follow up call was then received by their office advising what the next step would be to fix it. The service received was fantastic and they were a pleasure to deal with.
04/22/2015
Griffin Air
I cannot recommend this company highly enough. I installed a ducted system almost 2 years ago and their initial consultation was followed up swiftly with a highly competitive quote. Their coaching on the type and size of the A/C i should use gave me comfort.

I've had 2 services since. A special call out to Lisa who took the call and immediately acted upon my request. She was friendly and willing to assist. She sent Depak out who was awesome and did a terrific job. To top it off, Lisa followed up to ensure I was satisfied....In a world where customer service doesn't seem to matter, Lisa was exceptional.

I also love the number of local sponsorships undertaken by the company having kids play touch and oz tag...

My advice, at least give them the chance to prove how good they are! Well done one and all!
04/27/2015
Griffin Air
I rang and placed a service call as my remote wasn't working, the technician attended and advised it was faulty, he went and picked up a replacement and dropped it back to me the same day. I am very grateful to all involved in the excellent service you provided.
05/04/2015
Griffin Air
The service technicians were fantastic to deal with and gave me some handy tips on how to use the unit more effectively.
05/19/2015
Griffin Air
I booked a service call with Griffin Air as I was referred to them by my mechanic, I had an Actron unit that was 10 years old which hadn't worked after a storm. The technician (Deepak) who attended to this was fantastic, he replaced the part on the spot and have had no problems since. Excellent service Griffin.
08/10/2015
Griffin Air
Just wanted to say thank you very much for your fantastic work, we are really happy with everything you and your team has done for us, it was a very professional experience from start to finish.
10/18/2015
Griffin Air
Thank you for a great job done, the office staff and installation team were very professional and a pleasure to deal with.
10/12/2015
Griffin Air
I placed a service call for the technician to attend, he arrived promptly and was extremely professional, polite and taught us a few things we didn't know about the system, nothing was too much trouble. Thank you so much for the professional service we received from you.
10/28/2015
Griffin Air
Thanks for the pain free install, your staff are great, will definitely recommend your company.
10/28/2015
Griffin Air
Thanks for a great job done, the guys were excellent.
10/28/2015
Griffin Air
Excellent service, from booking the job to rectifiying the problem. Pleasure to deal with.
11/26/2015
Griffin Air
Wonderful example of ‘Great Customer Service’ … thank you very much Paul and Lisa!
12/02/2015
Griffin Air
Everything went very well with the installation.

We are very pleased with the team’s professional manner that came on the day.
12/03/2015
Griffin Air
Thank you to Lisa and her team, excellent service provided. Will recommend them to all my friends.
01/21/2016
Griffin Air
Thank you Lisa for your assistance, Deepak and his apprentice were great.
01/27/2016
Griffin Air
Love my ac – THANK YOU, your staff were excellent, hard working and polite
02/04/2016
Griffin Air
Hi Lisa

Just a quick note to say thank you.
Andrew and the guys did a fabulous job today.
His 2 workers arrived early and were straight onto the job.
They worked hard all day and completed everything today.
They left no mess and fitted everything without damaging or marking any of the walls or ceilings.

I was very impressed, so thank you for sending them and I appreciate you fitting us in so soon.

Happy to recommend Griffin Air Conditioning to anyone!!

Cheers

Tony
03/24/2016
Griffin Air
Thank you to Deepak for the service provided, he was prompt, efficient, polite and very helpful.
05/27/2016
Griffin Air
Hi Lisa, you and Deepak have been excellent in your customer service and technical service. Huge THANKYOU to you both for a prompt service. You are too good.
06/27/2016
Griffin Air
Just wanted to say that Deepak not only identified and fixed the issue straight away, he spent time explaining things I didn't know and was very informative. I was expecting this to be a headache and it was far from it. Thank you.
09/13/2016
Griffin Air
Thank you to you and your staff, they were the most wonderful people, the job is great.
11/18/2016
Griffin Air
Thanks so much for your help, the guys doing the install were fantastic, I'm so happy and warm as toast.
07/12/2017

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